Nokia at Sloan

Today Taneli Ruda a Director of Strategic Projects for Nokia spoke at Sloan. Taneli focused on Nokia's view of internet enabled phones. He brought with him the N95, N800, N76, and N8801. Nokia believes that an increasing value of the cell phone will come from social networking applications, location based services, and mp3 functionality. As consumers get increased value from their cell phones Nokia hopes to see a higher average selling price. They believe that the iPhone will be good for their business as it will increase user adoption of higher priced mobile devices. Although I agree with this I wonder if Apple's good customer service and innovative designs will give them a big advantage over Nokia. If I'm going to buy a $500 - $800 phone you better believe that I want to know that I can get good support and repair. Check out some pics of the N95 (retail price $800) on Engadget:
http://www.engadget.com/2006/09/26/nokias-n95-smartphone-goes-legit/