Saturday, March 10, 2007

Harrah's Entertainment & Innovation

ZDNet has a great series of CIO videos. Recently they interviewd Tim Stanley, CIO of Harrah's Entertainment, on his new role as Chief Innovation Officer. As I've mentioned before, Harrah's is on the cutting edge of innovation in the gaming industry. They view innovation as a requirement for improving customer service. They are constantly looking to other industries to find new ideas and technology to improve the experience of the customers. Listen to the interview with Tim to hear more about the technologies they are looking at including mobile, RFID, etc.

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